"I needed an oil change and that was completed quickly. I have been a customer for several years and am pleased with the service I have received. I asked for an oil change and inspection of my car. Perhaps I was not specific enough. With the weather changing, temperatures dropping and snow on the horizon I was hoping the technician that handled my car would make sure it was “ready for winter.” On the past with Danny behind the desk I would receive a report of what was needed on my car. I got a receipt for the oil change. Poor. I hunted down the tech BB and asked if he checked all the fluids. “Yeah I did .” Did you check battery? How about antifreeze? Power steering, brake fluid level, tires and pressure…..? I have a previous receipt that had 4 items that should be done. Nothing on this one. Steve, I know things are tough but when I get in my car it has to start. My job depends on it. Very disappointed in the service. Next time I will be very specific. By the way I know I need power steering and brake fluid changes and the serpentine drive belt needs to be replaced. I looked back at old receipts to up date my info. Thanks for changing the oil though. Have to admit it was done in 1 hour."