A Family Business Since 1974!
PEACE OF MIND IN AUTO REPAIR
Air Conditioning Repair
Alternator Repair
Batteries
Belts and Hoses
Brake Repair
Electric and Hybrid Vehicle Repair
Established in 1974
Located in Arlington Heights, IL
- Robert Serbicki
9/26/2024
"I needed an oil change and that was completed quickly. I have been a customer for several years and am pleased with the service I have received. I asked for an oil change and inspection of my car. Perhaps I was not specific enough. With the weather changing, temperatures dropping and snow on the horizon I was hoping the technician that handled my car would make sure it was “ready for winter.”
On the past with Danny behind the desk I would receive a report of what was needed on my car. I got a receipt for the oil change. Poor. I hunted down the tech BB and asked if he checked all the fluids. “Yeah I did .”
Did you check battery? How about antifreeze? Power steering, brake fluid level, tires and pressure…..? I have a previous receipt that had 4 items that should be done. Nothing on this one.
Steve, I know things are tough but when I get in my car it has to start. My job depends on it. Very disappointed in the service. Next time I will be very specific.
By the way I know I need power steering and brake fluid changes and the serpentine drive belt needs to be replaced. I looked back at old receipts to up date my info. Thanks for changing the oil though. Have to admit it was done in 1 hour."